Software Training Lead
General Electric Company
Puerto Rico
hace 9 días

About Us :

GE is the world's digital industrial company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive.

With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry.

GE Digital is the leading software company for the Industrial Internet. The company develops software to design, build, operate and manage the entire asset lifecycle enabling businesses across the energy, aviation, healthcare and manufacturing sectors to operate faster, smarter and more efficiently.

All of industry will have to master digital to compete in the future by moving beyond automation to autonomous systems. GE Digital is a critical part of GE’s present and future by helping industrials unlock machine data to turn valuable insights into powerful business outcomes.

Headquartered in San Ramon, California, GE Digital is a global team of more than 26,000 with offices in Paris, Shanghai, Bangalore, New Orleans, Budapest and Detroit.

We are defining what digital means in an industrial world. Together, we work to build the future.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary :

The Software Training Lead is responsible for consistent development & deployment of technical & solution training for ServiceMax-

GE Digital. This position reports to the Client Education Engagement Manager & works with associated teams to create, manage, coordinate & deliver training (globally) to internal & external partners and customers.

Successful candidates must work cross-functionally with the Professional Services teams in the delivery of training programs.

Essential Responsibilities :

  • Support our GE-ServiceMax customers through their services operations transition and training
  • Lead work stream comprising change and transition management, communications, and training
  • Assess the impact of change on customers, using stakeholder readiness for change assessments
  • Apply and develop GE tools and frameworks to support improved customer future-state organizational design and alignment
  • Develop and execute customer training plans
  • Measure end user training impact
  • Qualifications / Requirements :

    Basic Qualifications :

  • Bachelors’ degree preferred, ideally in STEM based subject and / or equivalent knowledge / experience
  • Eligibility Requirements :

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Ability to travel on frequent basis
  • Must be willing to work out of a home office in the Continental US
  • Desired Characteristics :

  • Proven Human Capital experience in a consulting and / or customer environment
  • Experience delivering training as part of a technology transformation / implementation
  • Ability to work independently and manage multiple assignments
  • Strong problem-solving skills with the ability to manage customer relationships and demands
  • Demonstrated ability to manage ambiguity and apply problem-solving skills
  • Strong teaming and leadership
  • Experience in business development and proposal support
  • Locations : United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.

    S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Open to all US cities

    GE will only employ those who are legally authorized to work in the United States for this opening.

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