Customer Service Representative
Atento
Puerto Rico
hace 3 días

On our state-of-the-art employment site, you will be able to upload your resume and answer your initial interview questions in writing and over the phone.

But before you start, here's a brief introduction to who we are.

Atento has been operating in Puerto Rico for 17 years and from our start in 1999, we have been a pioneer in introducing Contact Centers on the island.

We represent large companies in different sectors : Customer Service, Sales, Banking and Communications. We are a company renowned for its employees and their service its customers, which has managed to establish, within their sector, a quality standard in the management of people and the quality and innovation of our contact center solutions.

Currently Atento Puerto Rico has over 750 employees; we have been rated as one of the Great Places to Work in Central America and Caribbean for five years in a row.

About the job

ATENTO USA IS HIRING OUTSTANDING CUSTOMER SERVICE AGENTS FOR ITS CALL CENTER IN CAGUAS, PUERTO RICO!

We offer telephone support for various major companies. We are looking for outstanding Customer Service Representatives (CSRs) who want to grow with us.

Job Overview

The duties of the Customer Service Representative include :

  • Answer inbound calls from customers
  • Respond to customer inquiries with high quality customer service
  • Identify and resolve errors ensuring customer satisfaction
  • Utilize various company and client software packages
  • Job duties are varied offering an outstanding opportunity to learn the inner workings of several types of organizations
  • Basic Qualifications

  • High School diploma or GED
  • Experience in a customer contact position is required
  • Possess strong communication and customer service skills
  • Be proficient on the computer (Windows environment and online resource tools)
  • Be available to work a flexible schedule
  • Pass our criminal background check and drug screening
  • Previous call center experience preferred but not required
  • OK, now it's time to get started! Good luck!

    Inscribirse
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación