Role Responsibilities (As Reception)
Welcomes visitors upon their arrival, registering and issuing appropriate badging; notifies the proper compamy personnel of their arrival
Assist visitors with inquiries and gives directions
Capable of handling large volumes of visitors on site for training and meetings
Maintain electronic file for registration
Assist all internal and external visitors with information, luggage, taxi service, and site directions
Screens calls for Executives, notifying details via-email; answers phone volume
Assist with tracking badges distributed and reactivates them if necessary
Ensures permanent badges are in pending status in Lenel, and issues temporary badges for employees and contractors
Runs a daily report of badges that are missing, returned, issued, and damaged
Handles mail distribution
Must be orderly and maintain the reception area
Record Management : Maintaining thorough, well organized files by scanning finance, accounts payable and customer service documents into Digitalization system and sorting and filing.
Maintain and update filing / archiving systems as necessary so that documentation meet record retention policy and facilitate retrieval.
Ensure all documents is organized and filed in a proper matter and in a timely manner.
Keep Record Management On-site and Off-site for the company at optimal level.
Support with all documents transactions and keep track for each document from filing on-site until on-site or off-site document destruction.
Organized and detailed oriented
Strong telephone and customer service skills
Ability to remain customer focused at all times
Able to use good judgment and utilize critical thinking skills
Alert and ready to report medical and or security emergencies to management
Must have the ability to follow precise instructions in a professional manner
Ability to effectively communicate courteously with customers, employees, contractors, and visitors
Must have strong computer skills with knowledge of Microsoft Word Documents, Outlook, Digitalization system, SAP
Possess verbal and written communication skills. English and Spanish
Prior experience as a Customer Service, Inventory Management
HS Diploma. College degree preferred not required. Experience : 1 to 3 years