Logistics Coordinator
InnerWorkings
San Juan, Puerto Rico
hace 19 días

the job

The Logistics Coordinator will work daily with clients and vendors in all assigned aspects of client transportation needs.

They will provide guidance and support to maintain a consistent and effective application of company supply chain practices.

The Logistics Coordinator will establish and maintain departmental processes and invoicing, while being the front-line for all client inquiries, both internal and external.

responsibilities

  • Manage the Freight Helpdesk by answering all inquiries, tracking claims and credits ain a timely and effective manner
  • Respond to client shipping and fulfillment inquiries and coordinates with freight and warehousing vendors
  • Reviews freight invoices and reports for accuracy and completeness prior approval
  • Purchase and supports shipping and warehousing services for client accounts across the company
  • Prepare and manipulate weekly freight data files for reporting and upload
  • Review unallocated charges or incomplete invoices, and find a resolution to correct all outstanding issues
  • Maintainlogistics vendor accounts including the set-up of new users / suppliers, and the discontinuation of terminated users
  • Train and educate users on company shipping processes and best practices
  • Monitor logistics daily processes, and work closely with the IT team to ensure a smooth process
  • Actively seek to reduce unallocated shipping cost by contacting vendors / clients via email and / or phone for corresponding job reference #
  • Manages day-to-day risk associated with freight shipments and fulfillment logistics
  • requirements

  • Bachelor’s Degree in a related discipline
  • 1-2 years of logistics experience preferred
  • Highly proficient with MS Office Software, high aptitude for MS Excel
  • Strong attention to detail, organizational and problem-solving skills
  • Resourceful with the ability to prioritize and multi-task in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong customer service skills
  • Able to work alone on a broad variety of projects
  • Experience with billing and invoicing processes
  • Experience working with suppliers to negotiate job cost and schedules
  • Excellent communication and presentation skills
  • Fully Bilingual (English-Spanish)
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