Job Overview :
The Project Coordinator will provide program support on the Puerto Rico Disaster Recovery Efforts.
Key Responsibilities / Accountabilities :
Assist with data analysis and routine report development to support day-to-day project operations
Assist with scheduling large volume and routine site visits, coordinating between contractors, inspection teams, and program applicants
Review and input case-file and system data and conduct QC reviews to ensure proper data entry
Maintain consistent verbal and written communication with homeowners, inspectors, and / or contractors
Assists with policy and procedure monitoring and development, as required, and adhere to program requirements
Document daily activities and communications using multiple software platforms
Reviews and assists with coordination of construction / program invoices based on program policies and procedures
Possible participation in site visits, issue tracking, and monitoring of project activities at various stages
Anticipates demands to align operational priorities
Develops relationships with key internal / external customers to identify emerging needs
Perform internal audits on incoming documentation and recordkeeping
Other duties as assigned
Basic Qualifications :
Bachelor's Degree or Associate Degree in relative field desired, but professional experience may be considered.
2-10 years of relevant experience required.
Must have technical / professional background in QA / QC, project / business management, engineering, architecture, construction management or similar fields.
Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
Intermediate to advanced proficiency in MS Office and MS Excel.
Effective oral, listening, and written communication skills.
Bi-lingual in Spanish and English is a requirement.
Ability to multitask and complete work assignments independently with minimal supervision / guidance.
Strong Customer service skills required.
Data entry experience.
Experience working in a fast-paced ever-changing environment.
Availability to work weekends as required.
Possess valid driver's license.
Desired / Preferred Qualifications :
Experience with CDBG / HUD programs, FEMA, and / or other Disaster Recovery programs is strongly desired.
Knowledge of Appointments Plus, SharePoint, Xactimate, would be beneficial (although not required).
Other Details :
Occasional in-state travel may be required.
Under Section 3 of the HUD Act of 1968, additional preference will be given to Section 3 residents in the Puerto Rico area who meet the requirements of this position.