Collection Specialst
Creative Financial Staffing
San Juan, PR
hace 3 días

Job Description

  • Stratify collection activities to maximize cash receipts
  • Issue collection letter to overdue accounts
  • Use creative efforts to locate customers
  • Contact customers regarding overdue accounts and determine reasons for non-payment
  • Issue payment commitment letters
  • Negotiate the return of unpaid merchandise
  • Repossess merchandise when payment is unlikely
  • Monitor cash on delivery or COD roll payments
  • Issue credit hold notifications
  • Coordinate customer credit changes with the credit department
  • Recommend that accounts be shifted to a collection agency
  • Process small claims court complaints
  • Recommend bad debt write-offs
  • Maintain accurate records about the customer payment status
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