Level 2 Field Technician
Premium Retail Services
San Juan, PR
hace 34 días

Level 2 Field Technician

Market : PR, San Juan Rep City / Location : San Juan

Job overview :

Help drive service success to improve customer satisfaction as a part-time Level 2 Field Technician .

You’ll serve as a highly-trained merchandising project specialist who will manage installations, diagnose issues and provide troubleshooting while working directly with store management and team members in an active, sales-

driven retail environment.

Premium Retail Services has been pioneering bold retail strategies, tools, and technologies since 1985 with a single goal : to help our partners advance their industries and the lives of their consumers.

Your qualities :

  • Friendly yet professional
  • Tech-savvy
  • Successful management skills
  • Excellent communicator
  • Collaborative
  • Willingness to travel (occasional overnight stays may be required)
  • What you’ll do :

  • Manage installation, repair and support for displays. Identify in-store marketing opportunities while educating Retail Market Managers and dedicated partners on all supported displays
  • Diagnose errors and / or technical problems and determine proper solutions
  • Install, modify and maintain displays as well as their corresponding security systems
  • Build and maintain relationships with store management and associates
  • Provide accurate, timely reporting
  • Your experience :

  • 3-5 years’ experience in merchandising and technical troubleshooting
  • Previous territory management experience preferred
  • Necessary tools for success :

  • Technical troubleshooting skills
  • Remote home office
  • Computer, smartphone or tablet for communication and reporting
  • Internet access
  • Willingness to work weekend and major national holidays
  • Ability to lift 50 pounds
  • Equal Opportunity Employer E-verify Employer Pursuant to California FCO and FCIHO Premium will consider all qualified applicants with arrest, conviction records, as well as those with criminal histories.

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