Field Service Technician
Siemens AG
Guaynabo, Puerto Rico
hace 5 días

Job Description :

Customer Service Engineer Level IV specializing in servicing Imaging equipment (MR, CT, PET) needed in the San Juan, Puerto Rico area.

Position Overview :

The Customer Service Engineer is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites.

Our CSE's represent the "Face of Siemens" to the customer.

The Customer Service Engineer reports to the Regional Service Manager at Siemens Medical Solutions.

Responsibilities :

Our Customer Service Engineer will perform service, preventative maintenance and modifications on MR, CT, & PET equipment at customer sites with minimal supervision.

Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Required Knowledge / Skills, Education, and Experience :

  • Minimum high school diploma
  • Experience in testing, repairing and maintaining capital medical equipment
  • Strong electronics and computer background needed
  • Previous experience with the following required : MR, CT, & PET equipment
  • 10-20 years of field service experience is needed
  • Strong customer service and communication skills
  • Must be proficient in the use of tools and service test equipment
  • Valid driver's license and good driving record required
  • Must be able to work both individually and in an established team setting
  • Willing to work different shifts as business needs dictate, including willingness to work overtime as required
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
  • Preferred Knowledge / Skills, Education, and experience :

    Technical Associates degree or equivalent experience

    Equal Employment Opportunity Statement

    Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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