Job Summary :
The Service Representative provides timely and effective service to clients as to satisfy their needs, orients and offers the products and services of Money Express and complies with applicable effectiveness measures and processes in all transactions.
The Service Representative actively participates in the development and maintenance of the portfolio in a minimum level of delinquency.
Essential Responsibilities :
Other Responsibilities :
Independence of Judgment :
The degree of judgment is related to the compilation and / or presentation of simple information.
Supervisory Responsibilities :
This job has no supervisory responsibilities.
Impact of Errors :
The impact of errors of this position could affect job and departmental activities.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
The employee is occasionally required to stand and walk.
Minimum Requirements :
A High School Diploma is required for this job. One to two years of experience in customer service or similar experience is required.
EQUAL EMPLOYMENT OPPORTUNNITY EMPLOYER